Contact — METRA Peptides

What we can help with

Orders and dispatchOrder status, tracking, address corrections and anything that went wrong in transit. Email info@metrapeptides.com with your order number.

Lots and certificatesCertificate requests, lot lookups, and any discrepancy between a vial label and its record. Include the lot number.

Wholesale and bulkVolume pricing for laboratories, institutions and repeat purchasers, quoted per order. Tell us the compounds and quantities and we'll come back with a price.

Something wrong with an orderDamaged or incorrect orders, reported within 48 hours of delivery. See the refund policy first.

What we cannot help with

We cannot answer questions about human or veterinary use, cannot advise on administration or dosing, and cannot comment on whether any compound is appropriate for a person. This is not evasion — we are a chemical supplier, not a pharmacy or a clinic, and no physician-patient or pharmacist-patient relationship is created by buying from us.

If you have a question about your own health or about a medication you are taking, speak with a licensed physician or pharmacist.

Reaching us

Email info@metrapeptides.com. Include your order number where there is one — it is the fastest way for us to find your record and reply with something useful rather than a request for more information.

Response times are Monday to Friday, 9am – 5pm MST. Messages sent over a weekend are answered the next business day.